A breakdown on US-23 at rush hour is not the moment to start comparing tow companies. Call (740) 362-0818 and the truck comes to you — then your vehicle goes straight into our bays on Curtis Street, not to a lot across town. The tow and the repair are the same phone call — or send us the tow request form on this page and we will call you back.
Our free-tow radius covers about ten miles around the shop at 223 Curtis Street — the City of Delaware and the Delaware County communities around it. Just past the edge? Call anyway: (740) 362-0818. We will tell you right away whether we can reach you and what it costs.
Yes, on two conditions: the pickup has to be within ten miles of the shop, and the repair has to come to $499 or more in labor. Below that, or outside the radius, we quote the tow when you call, so there is no surprise on the bill at pickup.
It depends on where you are and how many calls are already out. What we will not do is guess low to keep you on the line — you get a real time estimate when you call, and an update if it changes. Pickups inside our ten-mile radius are usually a short run.
Yes. Tow requests are taken at any hour. If you call overnight or on a weekend, we will tell you straight whether a truck is coming now or first thing when the shop opens at 7:30 a.m. on the next weekday.
Passenger cars, SUVs, minivans, and light trucks — the vehicles we service every day. For a work van, a cutaway, a motorhome, or anything oversized, give us the year, make, and model when you call, and we will tell you before dispatching whether it is something we can move.
If you are on a highway shoulder, get everyone out of the vehicle and behind the guardrail, on the side away from traffic. Turn on your hazards. If you are in a lot or on a side street, stay put and keep your phone free so the driver can reach you. Have your keys ready, and take out anything you will need in the next day or two.
Ask when you call. Most people call us because the tow and the repair end in the same place — our bays on Curtis Street — and that is where the free-tow offer applies.
Our ASE-certified technicians diagnose it, then call you with what they found and an estimate before any work starts. You approve the work, or you do not — nothing gets done in between. If it arrives after hours, it waits securely until the shop opens. See everything we fix on our auto repair services page.
Yes. As a NAPA AutoCare shop, your parts and labor are covered by the nationwide NAPA warranty, so the coverage goes with you, not just when you are in Delaware. Ask us and we will go over the details for your repair.
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